Problem Diagnosis

Safety First

 

Before you self-diagnose,  follow safety regulations recommended by OSHA.

  • Check the circuit breaker and reset
  • Check if the appliance is working
  • Take off any metal you are wearing on your hands, wrist, and neck
  • Unplug the appliance before diagnosing
  • If the appliance is a gas appliance, turn off the gas before diagnosing
  • Pull hair back

Common Appliance Problems And Their Causes

Washer
  • Leaks – could be caused by hoses, door gaskets, pump, tub boot, or too much soap.
  • No spin/no drain – most commonly caused by the belt, coupler, lid switch or pump.
  • Not filling – usually a problem with the pressure switch or valve.
  • Burn smell – something might be in the pump or belt. Possibly a bad motor.
Dryer
  • Taking too long to dry – usually caused by clogged vents. Also, checking the thermostat or the element may be shorting.
  • No start – can be a door switch or the motor is out.
  • No heat – commonly it’s a thermostat, thermistor or element issue.
Refrigerator
  • Not cold – is usually caused by a bad cold control or it may be a defrosting problem.
  • Leaking – can be caused by a defrosting problem or a clogged drain trough. It may also be due to the drain heaters being out, or if the door gaskets aren’t properly sealed.
  • Running constantly – is common with bad door seals, thermostats or defrost problems.
Dishwasher
  • No drain – is commonly caused by a clogged drain, a bad pump, or a kinked hose.
  • No fill – is usually caused by a bad float switch or valve.
  • Not cleaning – check and clean the filter. If you have low water supply, low water temperature or excessive detergent, these also could cause debris on dishes.
Ranges/Ovens
  • Not baking – can be caused by a bad element or bad bake switch.
  • Not broiling – usually caused by element, thermostat or select switch.
  • Burners out – can be a bad element disc, burner block or switch problem.
  • Gas units – most common issue is the spark module and ignitor.
Microwaves
  • No heat – caused by a bad capacitor, rectifier, relay board, or magnetron.
  • Plate is not turning – the motor or drive belt could be in need of repair.
Ice Makers
  • No ice – usually a bad I/M or it needs a valve. Gears could be stripped.
  • Leaking – commonly a valve or fill tube issue.
Freezer
  • Not freezing – bad thermostat, relay or compressors are the most common problem.
  • Leaking – this could be a bad door gasket or a clogged drain trough.
Hot Water Dispenser
  • No heat – usually the thermostat or motor needs repairs.
Trash Compactor
  • Jammed – clear and clean debris out completely. Lube drives or replace mechanical parts.
Garbage Disposal
  • Jammed and humming – probably the disposer is clogged. Alternatively, the motor could be bad.

Payment Methods

 

payment method

All transactions are private, not saved in an electronic format, not stored in office on paper. Each transaction is placed at the time of service and not stored for future use.

Member Of

Coverage Area

 

From King County to Thurston County – 50-mile radius

Discounts

 

Seniors can inquire about a 10% discount. Service call fee is not eligible for the senior discount.